1. Are you trading company or factory?
RE:We are factory and welcome customers to visit our factory.
2. Can I have my own logo on the package or on pet heating pad?
RE: Yes certainly, we provide OEM/ODM service for our customers.
3. Do you supply Amazon seller?
RE: Yes we have many customers selling our products on Amazon, Ebay etc. we look forward to doing business with Amazon sellers.
4. Do you accept orders through alibaba Trade assurance.
RE: Yes we accept.
5. Do you provide samples? It's free or not?
RE: Yes, we provide samples for customers to see quality first, normally we provide free samples if there is no developing cost, but customers need to pay for air freight for samples.
6. What is your term of payment?
RE: 30% deposit by TT and balance at the sight of copy of BOL.